We make it as comfortable for you as possible. You send us your flight number and we will be there when your plane lands. When you pick up your luggage, just head to the exit gates and a member of our staff (in a company uniform) will be there, with your name printed on a sign.
You will also have our phone number, just in case we miss each other at the gates. We’ll take you to your campervan, show you all the details, answer all your questions, go through the contract and security deposit payment, give you our best suggestions, sign the papers and your road trip adventure can start!
Similar scenario for the drop-off. We'll wait for you at the airport and you hand us the keys, we check the campervan, return security deposit (if campervan comes back undamaged), and you are off to your flight back home.